If you are willing to get a refund, you need to contact our managers and support team, and your order will be forwarded to the Billing Department, that analyzes each case individually and comes to a final decision. Such process usually takes three business days. However, in separate situations the process may last less or more, depending on the specific details of a particular case.
Please be informed that in case we do not receive any reply from you in regards to the manager`s message within 5 business days the refund request will be terminated.